Holiday Hours
Christmas Eve: Closing at 3:00 PM
Christmas Day: Closed
New Year’s Eve: Closing at 5:00 PM
New Year’s Day: Closed
Express Care provides care for various medical conditions on an urgent basis without requiring an appointment. Our Express Care services are for patients ages 1 and older.
We’re open 7 days a week!
- Weekdays from 9:00 am to 7:00 pm
- Saturdays from 9:00 am to 5:00 pm
- Sundays from 9:00 am to 3:00 pm
Express Care has its own designated entrance, parking, and registration. We’re located on the first floor at the back of the main entrance to the hospital.
Express Care can be reached at 603-526-5155.
Should I go to Express Care or the Emergency Dept?
Express Care
Conditions that can be treated at Express Care include, but are not limited to:
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Sprains and strains
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Skin rashes
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Cuts and lacerations
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Respiratory infections
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Eye injuries
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Fractures
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Sinus Infections
Still not sure? Give us a call at 603-526-5155.
Emergency Dept
The Emergency Room is especially equipped to treat these conditions::
- Signs of a stroke, such as sudden facial paralysis, numbness or weakness in the face, arm or leg (especially on one side); slurred speech; impaired vision or severe dizziness.
- Chest pain
- Severe abdominal pain
- Profuse bleeding or head trauma
- Loss of consciousness
- Children under 1
Go to the Emergency Department page
Frequently Asked Questions
Most insurance plans will be accepted, including Medicare and Medicaid.
Much of this depends on your insurance. In most cases, our charges fall below that one would incur if they went to our emergency department and fall in line with the charges you would receive at an urgent care center, however, some insurance plans may require you to pay a ER level copayment and coinsurance. Then some of the payments required are contingent on a patient’s deductible at the time of the visit. We are a type B emergency room, not an urgent care center. If patients have questions about their bills they can contact 1-844-808-0730.
One of the greatest benefits is that the medical record of your visit is integrated with your New London Hospital or Dartmouth Health providers in primary or pediatric care. This allows for a seamless transition of care if follow-up care is required. Express Care is staffed seven days a week with the exception of a few holidays.
Express Care is an emergency room type B, which is different than a walk-in, non-emergent clinic or urgent care. This allows us to provide a higher level of care, including the ability to transition patients to our emergency department if necessary.
“I was impressed from beginning to end with the care & personal attention I received from everyone.”
“Good experience. The staff is kind and friendly.”
“Should be a sign at the hospital entrance showing that you should go straight and not turn in to parking there.”
“We are very lucky to have Express Care in our community. The hours are excellent.”
Express Care has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey