Notice of Nondiscrimination
Discrimination is Against the Law
New London Hospital (NLH) and Newport Health Center (NHC) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. NLH/NHC does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
New London Hospital and Newport Health Center:
- Provide people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provide free language assistance services to people whose primary language is not English, that may include:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please contact the NLH Patient Experience and Diversity, Equity, Inclusion and Belonging (DEIB) Manager or any clinical staff.
If you believe that NLH or NHC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance in person or by mail, phone, or email.
NLH Patient Experience Program
273 County Road, New London, NH 03257
(603) 526-5467
Patient.Advocacy@newlondonhospital.org
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.